The current market dynamics raises extreme pressure upon the network operators for frequent changes in technologies, introducing new services, establishing new partnerships, improving the quality of service and customers satisfaction.
With the increased competition between the operators today’s customers are very sensitive in quality of the provided services. Mobile number portability service makes it easy for a complaining customer to move to another operator. Inbound roamers can switch to another local network even easier. Staying in this environment the operators are mostly interested to constantly monitor and control the network and service quality and to detect the eventual degradation in shortest time possible as this influences their revenues directly.
The key to overcoming this challenge is that the network and services should be regularly and pro-actively tested. A system capable for running automated tests, storing the results and analysing the results is highly desirable.
The JN Test Suite by Applicata provides a flexible and cost effective solution for automated network and services testing. It keeps these activities away from manual and time consuming testing, reduces costs, and produces measures and reports of service quality and availability.
Increase network reliability
Early identification of issues that affect service quality and user experience
Improve ARPU figures
Shorter error resolution times
Protect the brand, lower the risk of churn
Measure and manage the service levels of roaming partners
Get new services to market faster
Identify fraud
Verificate billing
Avoid time and money consuming manual tests
Test case logic placed into scripts for easy creation and maintenance
Pre-designed test cases for GSM, EDGE, UMTS and IMS networks
Pre-defined test cases for testing roaming service level agreements
Integration with wide range of monitoring consoles
Voice and video quality testing support (PESQ, PEAQ, PEVQ, MOS mapping)
End-to-end service testing
Attach / detach to network / location update test case sets
The key to overcoming this challenge is that the network and services should be regularly and pro-actively tested. A system capable for running automated tests, storing the results and analysing the results is highly desirable. 
